CHARGEBACK POLICY
Our Commitment
PikPakGo is committed to providing transparent booking terms, secure payments, and responsive customer support to minimize disputes and chargebacks.
Before Filing a Chargeback
Customers agree to contact PikPakGo Support prior to initiating a chargeback to allow us the opportunity to resolve concerns quickly and fairly.
Chargeback Prevention Measures
PikPakGo employs the following measures to prevent unauthorized or invalid chargebacks:
Clear disclosure of prices, cancellation terms, and refund eligibility at checkout
Immediate booking confirmations and receipts
Secure payment processing and fraud monitoring
Detailed transaction records and customer communication logs
Dispute Resolution
If a chargeback is initiated, PikPakGo will:
Review the transaction and booking details
Provide documentation to the payment processor to support valid charges
Communicate with the customer when possible to resolve the issue
Chargeback Abuse
Excessive, unauthorized, or fraudulent chargebacks may result in:
Account suspension or termination
Restriction from future bookings
Right to Dispute
PikPakGo reserves the right to dispute chargebacks when services were delivered in accordance with booking terms accepted by the customer.
Business Address
PikPakGo
5940 South Rainbow Boulevard PMB 1231
Las Vegas, NV 89118