Frequently Asked Questions

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The booking process is easy. Just spend a few minutes selecting your requirements and our system will do the rest, taking you straight through to payment.

Like all vacation rental platforms, PikpakGO accepts a variety of payment methods.

The most common are:

-credit cards: Visa, MasterCard, American Express, and Discover Card.

-debit cards: Bank of America Debit Card, Wells Fargo Debit Card, Chase Liquid Debit Card, and many others.

You can also use PayPal or Apple Pay to pay for your stay on PikpakGO.

If you receive a tax statement, you’ve probably been asked to pay taxes on your vacation rental income. But what do you do if you’re not sure?

Here are some tips:

1. If your income comes from the rental of a single-family home, it’s likely that you’ll be taxed at the property tax rate. If you own multiple homes and rent them out on an occasional basis, it’s possible that they will be taxed at individual rates for each house. This means that if one of your properties is rented out more than five times during the year, it will receive a higher individual property tax rate than other properties in your neighborhood.

2. If your income comes from renting out multiple apartments or houses (as opposed to one large home), this could result in different tax rates for each property—and potentially different bills from the city or state as well. You can use PikpakGO’s website to find out how much money is owed by each property, but don’t forget to also check your own records!

3. If you sell any of these properties after owning them for more than one year, there may be capital gains taxes due on any profit made from their sale.

Yes, you can pay for a reservation with multiple forms of payment.

When you create a reservation, there is an option to pay with multiple forms of payment. You can choose to pay via credit card or PayPal. If you want to pay with more than one form of payment, simply add the additional payment information when prompted during checkout.

To edit or remove a payment, go to your profile and click on the Payments tab.

You will see a list of all payments you’ve made. Click on the payment you want to edit or remove, then click Edit or Delete.

If you’re editing the payment, make any changes that are needed. If you’re deleting the payment, click Delete Payment when prompted

Booking Questions

Yes, you can make changes to your pending reservation request.

To make changes to a pending reservation request, first log into your account and click the “My Account” tab. Once there, click on “Pending Reservation Requests” and select the reservation you would like to alter. Next, click on the “Edit” button and make the necessary changes. You can edit anything from the number of people who will be staying in the home to whether or not pets are allowed on-site.

To cancel a reservation, please follow these steps:

1. Log in to your PikpakGO account and go to “My Reservations”.

2. Click on the “Cancel” button next to the name of the reservation you would like to cancel.

3. Click “Yes” when prompted to confirm cancellation.

Checking the status of your reservation is easy. Simply log into your account and look for the link to View Reservations. From there, you can see all of your reservations in one place, including:

-The date that the reservation begins and ends

-The location of the property, so you know where you’re headed

-A link to view more information about the property itself

Once you’ve made your reservation, you’ll be given a confirmation number. You can find this number by logging into your account, or by contacting the owner directly.

If you have any questions about your reservation or need help finding it, please don’t hesitate to contact us at support@pikpakgo.com

When are you charged for a reservation?

You will be charged at the time of booking and your credit card will be charged automatically. You can choose to pay with PayPal or any major credit card.

Help on your reservations

We understand that this can be a stressful time. Luckily, we’ve got some tips on how to handle cancellations and rescheduling.

First, let’s talk about what happens if your host cancels your reservation. If your host cancels the reservation, they should refund all of the money you paid them up front (minus the amount they spent on cleaning). The best way to ensure that this happens is to use the payment methods we recommend: PayPal or Stripe. Both of these services have built-in dispute resolution processes that help prevent situations like this from happening in the first place—and make sure you get your money back as quickly as possible if they do occur.

If your host has canceled your reservation but still hasn’t refunded you, contact us right away so we can help out! We’ll work with our team on the backend to get everything sorted out ASAP.

Now let’s talk about what happens if you need to reschedule your stay. If you need to reschedule your stay for any reason, please let us know ASAP so we can work with our team on getting things rescheduled and booked for you ASAP! 

At PikpakGo, we’re committed to helping you find the perfect place to vacation. We understand that when you’re looking for a vacation rental, you want to know that the place is going to be clean, comfortable, and well-maintained. That’s why we believe in our resolution center—a team of experts who will work with you to make sure your vacation rental experience is one that won’t disappoint.

Whether it’s dealing with an issue with your room or just making sure your stay is as comfortable as possible, our resolution center agents are here for you 24/7. They’ll handle any problem that comes up so that you can focus on enjoying your time away from home!

If you’ve left something behind at a property you stayed in, it can be a little tricky to get it back. The best thing to do is contact the owner/manager as soon as possible, and let them know exactly what you left.

If they don’t respond right away, give them at least 24 hours (or whatever their policy is for responding to inquiries). If after that time has passed, there’s still no response, try calling or emailing again. If there’s still no response, you can try contacting the property’s owner or manager via social media—just make sure you follow their rules for contacting them through those channels first!

If the owner/manager still won’t respond after a few days (or weeks), then your last resort would be to contact local police and file a report for theft or burglary. This should only be done if it’s been a long time since your stay and you have no other options available.

Yes, you should book the vacation rental if you haven’t heard back from the host.

If you have not heard back from the host, it’s likely that they are just busy with other things and forgot to get back to you. It’s also possible that they are just not very responsive. If this is the case, you can still book the rental because there is no harm in doing so. But if you do decide to go ahead and book, make sure to communicate clearly with the host about your expectations of how quickly they will respond to questions or problems while staying at their property.

There are a few ways to share your vacation rental experience:

-Write a blog post about your experience, including photos and videos.

-Create a video showing off the beautiful views from your rental.

-Post photos on social media with the tag #vacationrental.

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