Legal

Privacy policy

Last updated: September 24, 2026

Information we collect

  • Account details: name, email, sign-in method.
  • Booking details: dates, guests, stays and guest names.
  • Payment details, processed by secure payment providers — we don't store full card numbers.
  • Searches and AI planner requests, to show results and improve the service.
  • Device and usage data, such as browser type and pages visited.

How we use it

To run searches, complete and manage bookings, provide support, prevent fraud, send booking-related messages and improve PikPakGo.

Sharing

We share only what's needed with the hotels, hosts and suppliers who fulfill your booking, and with service providers that help us operate (hosting, payments, email). We never sell your personal data.

Retention

We keep your data while your account is active and as long as needed for legal, tax and accounting purposes.

Your rights

You can request access to, correction of, or deletion of your data, and object to certain uses. Residents of the EU/UK (GDPR) and California (CCPA) have additional rights. Email us to make a request.

Security

We use encrypted connections and access controls to protect your information.

Children

PikPakGo isn't intended for children under 16, and we don't knowingly collect their data.

Contact

Privacy questions or requests: support@pikpakgo.com, or write to PikPakGo, 5325 S Fort Apache Rd, Ste D #1008, Las Vegas, NV 89148, United States.